Results you can check
All 4 properties I manage are Airbnb “Guest favorites”, in the top 10%. The ratings are public: check them on the listings.
Airbnb, Booking & Vrbo management · Crete
Pinelopi
Lanopoulou
Own a holiday home, apartment or villa for short-term rental in Crete? I take care of everything on Airbnb and Booking.com, with the same care that for 12 years has earned the properties I manage 4.9+ ratings and returning guests.
- Airbnb Superhost
- 5/5 “Guest favorite”
- Booking.com 9.9/10
12years in management
4properties
420+guest reviews
4.93Airbnb average /5
5/5“Guest favorite” on Airbnb
For owners
Why trust me with your property
On site, every day
I live in Ierapetra. I am there for check-ins, the inspection before every arrival and anything unexpected, so you don't have to be.
One person for everything
Pricing, bookings, guest messages, cleaning, maintenance. You have one person to ask, who knows your property.
Paperwork done right
Booking records and short-stay declarations to the Greek tax authority, so your property operates legally.
since2014in rentals
Profile
The entire operation, handled by one person
I have been managing holiday rentals in Ierapetra and Koutsounari since 2014. I take care of the whole cycle: pricing, bookings and calendars, preparing the property and welcoming every guest in person.
My goal is high ratings, returning guests and a calm, worry-free operation for the owner. Today I independently manage four properties: one of my own and three belonging to another owner.
- 2014 – today Holiday Rental & Short-Term Let Manager Ierapetra & Koutsounari · Airbnb, Booking.com
- 2012 – 2020 Operations & Production Coordinator, Olive Mill Olive cooperative · staff, rotas, payroll, invoicing
- 1996 – 2010 Warehouse, Invoicing & Commercial Manager Wholesale & retail beverage trade
- 1987 – 1993 Petty Officer, Radio Operator Hellenic Navy · Operations Room, Athens Pentagon
- Greek (native)
- English (very good)
- Greek short-stay (AADE) registrations
Services
What I take care of for your property
For owners of short-term rental homes, apartments and villas in Crete. I do all the work, you get peace of mind. I also work with management companies on on-site operations.
Revenue & bookings
Pricing strategy, bookings, calendars and availability across Airbnb and Booking.com.
Listing presentation
Descriptions, photography, styling and amenities check.
Operations & quality
Readiness, equipment and facilities checked before every arrival.
Guest experience
Personal welcome, fast replies and local tips that guests remember.
Admin & compliance
Booking records and short-stay declarations to the Greek tax authority (AADE).
Teams & maintenance
Cleaning, maintenance and quick resolution of any issue on site.
How I work
From the listing to the review
- 01
Presentation
Photos, description and amenities that show the property as it truly is.
- 02
Pricing & bookings
Seasonal pricing and one consistent availability picture across platforms.
- 03
Preparation
Coordinated cleaning and a detailed check before each arrival.
- 04
Welcome & stay
A personal welcome, availability throughout the stay, tips for beaches and food.
- 05
Review & return
Five-star reviews, returning guests and direct bookings.
Portfolio
The properties I manage
All four carry Airbnb's “Guest favorite” badge, awarded to the top 10% of eligible homes based on ratings, reviews and reliability.
Apple Home
- 3 bedrooms
- 3 beds
- 2 baths
- up to 6 guests
5.0/5Airbnb · 19 reviews
10/10Booking.com · 10 reviews
A spacious, bright family house in a quiet neighbourhood, five minutes from the beach. Guests describe it as spotless and fully equipped, and many praise Pinelopi by name.
- Cleanliness
- 5.0
- Communication
- 5.0
- Check-in
- 5.0
- Accuracy
- 5.0
Cretan House in the Garden
- 1 bedroom
- 2 beds
- 1 bath
- up to 3 guests
4.94/5Airbnb · 161 reviews
10/10Booking.com · 2 reviews
A house in a sunny Cretan garden with a shaded terrace and mountain views, 200 metres from Long Beach. The most-reviewed property in the portfolio.
- Cleanliness
- 4.92
- Communication
- 5.0
- Check-in
- 4.97
- Accuracy
- 4.93
Apple Apartment
- 1 bedroom
- 2 beds
- 1 bath
- up to 3 guests
4.91/5Airbnb · 78 reviews
9.4/10Booking.com · 9 reviews
A charming apartment with a sea-view terrace, garden and air conditioning, close to Koutsounari's Long Beach. Guests single out the terrace and the warm, unpretentious hospitality.
- Cleanliness
- 4.91
- Communication
- 4.92
- Check-in
- 4.97
- Accuracy
- 4.9
A Cretan House in a Garden, Overlooking the Sea
- 1 bedroom
- 3 beds
- 1 bath
- up to 3 guests
4.93/5Airbnb · 149 reviews
A Cretan apartment in a lush garden with a shaded terrace and views of the Libyan Sea, under 200 metres from the water. Garden, outdoor shower, parking and local activities on request.
- Cleanliness
- 4.97
- Communication
- 5.0
- Check-in
- 4.97
- Accuracy
- 4.89
Ratings from the public listing pages, November 2026.
Reviews
What guests say about Pinelopi
The key to the stay
“…the success of our stay is mainly due to our host, Pinelopi: welcoming, caring, and always smiling, she showered us with good tips, whether for visits, restaurants, or beaches. … Always available, she answered our questions quickly and didn't hesitate to come and see us directly.”
Three weeks of care
“She is truly amazing host very attentive, friendly and approachable. Provided great recommendations what to do and see where to eat, the best beaches etc… and she came and cleaned and changed sheets and towels every week as well as messaged to always see if we needed anything.”
Coming back again
“This was our second stay at Penelope's. … the quality of Penelope's hospitality, her advice, her cooking, and the beauty of the region make it difficult for us now to go anywhere else! We'll definitely be back for a third time!”
Issues solved fast
“Pinelopi is one of the most helpful and friendly hosts I have encountered on my travels. … Any issues with the apt during my month were dealt with in a fast and attentive fashion.”
Tips every single day
“Pinelopi was our best host so far, by far!! She was so kind to give us recommendations every day specifically to whatever we asked. … She helped us getting a cheaper price for the rental car and gave great recommendations for restaurants.”
Privacy & peace of mind
“Penelope is the most wonderful host you can imagine, she showed us beautiful secluded beaches and brought us lovely food and gifts. She is very respectful of ones privacy, but makes you feel safe and welcome at the same time.”
Genuine excerpts from 5-star Airbnb reviews. “…” marks omitted text.
Ierapetra · Koutsounari · Chrysi · Libyan Sea
I know the area, and guests can feel it
Contact
Let's talk about your property
Tell me a little about your property: where it is, what kind it is and whether it is already on Airbnb or Booking.com. I will call you to see together how I can take over its management. I also work with property management companies.
Portfolio (PDF, Greek)